In compliance with the duty to safeguard information and personal data and based on the provisions of articles 3 section I, 8, 12, 15, 16 and other related articles of the Federal Law on the Protection of Personal Data in Possession of Private Parties, Airport Transfer Service and Tours in Quintana Roo, Sociedad Anónima de Capital Variable, trading name Riviera Stars, makes this Privacy Notice available to you.
IDENTITY AND ADDRESS OF THE PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL DATA
Airport Transfer Service and Tours in Quintana Roo, with the trade name Riviera Stars, located at Calle Tekax Lote 173 Manzana 22, Colonia Nuevo Progreso, Chetumal, Quintana Roo, is the person responsible for the use and protection of your personal data.
PERSONAL DATA USED
To carry out the purposes described in this Privacy Notice, we will use the following personal data:
a) Contact Details
b) Identification Data
c) Data on Physical Characteristics
d) Biometric data
e) Billing Information
f) Labor Data
g) Academic data
h) Patrimonial or financial data
i) Air transport identification data (flight number, airline, arrival time, boarding time, companions in number and names, real-time location) for accommodations: hotel name and location, room number, Looby name; Domicile in case of Arb&B. Destination: place and address. Obtaining the user's physical condition: suffering from a disability.
In addition to the above-mentioned personal data, we will use the following sensitive data, which require special protection:
a) Health Data
b) Sexual preference and sex life data
c) Racial or ethnic background data
d) Nationality and age.
COOKIES, WEB BEACONS, AND SIMILAR TECHNOLOGIES
We use cookies, web beacons, and/or similar technologies to enhance your experience on our website. These tools collect information such as your IP address, browser type, pages viewed, and the length of your visit. This information may be used to analyze trends, administer the site, and improve our services. You can disable these technologies in your browser settings, but please note that this could affect the functionality of the site.
SECURITY MEASURES AND SHELF LIFE
We have implemented technical, administrative, and physical security measures to safeguard the security of your personal data, complying with legal standards.
The retention of your data will be extended for a period of 72 months, in line with the purposes set out in this notice and the corresponding legal deadlines.
PURPOSES OF THE PROCESSING OF PERSONAL DATA
We will use the data collected for the following purposes, which are necessary for the requested service:
a) Purpose of contact, clarification and communication
b) Purpose of Billing and Collection
c) Purpose of Shipping and Delivery of Products and Services
d) Purpose of establishing a business relationship
e) Transportation by land to different points including federal areas
In addition, we will use your personal information for the following purposes, which are not necessary for the service requested, but which allow and facilitate us to provide you with a better service:
a) Purpose of Sending Promotional Information
b) Purpose of Conducting Satisfaction Surveys
c) Advertising
d) Inform about changes to privacy notices, terms and conditions.
DATA TRANSFERS
We would like to inform you that your personal data is shared with the following persons, companies, organizations and authorities other than us, as detailed below:
Fully identified vehicle unit operator
We would like to inform you that your personal data is shared exclusively for the purposes described below:
Provide the requested transportation service.
MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION
You have the right to know the personal data we hold about you, as well as its use and the conditions under which it is processed (Right of Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Right to Rectification); request the deletion of your data from our records or databases if you consider that its use is not in accordance with the principles, duties and obligations established by the regulations (Right to Cancellation); as well as to oppose the processing of your personal data for specific purposes (Right to Object). These rights are known as ARCO rights.
Below, we provide the contact details of the person or department in charge of handling requests related to ARCO rights:
Name: Consultoría Jurídica
Address: Tekax Lote 173 Manzana 22 Colonia Nuevo Progreso, Chetumal, Quintana Roo
Phone: 9831340883
Email: cconstitucional.empresarial@gmail.com
If you wish to exercise your rights of access, rectification, cancellation or opposition to the processing of your personal data or limit its disclosure, you can submit the respective request through the following email:
cconstitucional.empresarial@gmail.com
The response to your request will be communicated as follows:
Responses will be sent by email to the email address provided by the requesting party.
The deadline for responding to your request will be as follows: 20 business days
OPTIONS AND MEANS OFFERED BY THE CONTROLLER TO DATA SUBJECTS TO LIMIT THE USE OR DISCLOSURE OF THE DATA
If you wish to revoke the consent granted for the processing of your personal data or limit its disclosure, you can submit the respective request via the following email:
cconstitucional.empresarial@gmail.com
The communication of the response to the request for revocation or limitation of disclosure of your data will be carried out in the following way:
Responses will be sent to the email address provided by the requesting party.
The response to the request for revocation or limitation of disclosure of your data will be provided within a maximum period of: 20 business days
CHANGES TO THE PRIVACY NOTICE
This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons, for which we are committed to keeping you informed about the changes that this privacy notice may undergo, however, you can request information about whether it has undergone any changes through the following email:
cconstitucional.empresarial@gmail.com
